Clear and Transparent Shipping Policy

We want your order to reach you as smoothly as possible, so here's how shipping works at Store-Imperial:

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Processing time: Orders are processed within 1-2 business days (Monday to Friday, excluding public holidays).

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Shipping costs & times: Shipping costs and estimated delivery times are calculated and displayed at checkout based on your delivery address. Standard delivery typically takes 3-7 business days within the UK, and 7-14 business days for international orders.

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Order tracking: Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your delivery every step of the way.

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Delays: While we work hard to meet estimated delivery times, factors like customs processing or courier delays can occasionally affect delivery. We'll keep you updated if this happens to your order.

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Questions about your delivery? Contact us anytime at contact@store-imperial.com.